Frequently Asked Questions

Browse our shop, add products to your cart, then proceed to checkout. You’ll be asked to provide a shipping address and then place your order.

We currently accept direct bank transfer. After placing your order, you’ll see our bank details. Once payment is made, send us your receipt via WhatsApp or email, and we’ll confirm and process your order.

No. Shipping is not included in your order total. Delivery/shipping fees will be communicated after your order is placed and are payable directly to the delivery agent or as arranged with our team.

Orders are processed within 1–2 business days after payment confirmation. Delivery typically takes 3–7 business days, depending on your location within Nigeria.

Yes. Returns are accepted within 7 days of delivery if the item is unused, in original packaging, and in resalable condition. Contact us with your order number to start a return.

Log in to your account and go to “My Orders”. Click on an order to see its current status and any updates.

If your order arrives damaged, please contact us within 48 hours with photos of the damage. We’ll arrange a replacement or refund as appropriate.

Yes, we deliver across Nigeria. Shipping costs vary by location and order size.